Terms & Conditions & Safety

Please ensure that you have read, understand and agree with the statements below.

Safety Policy

Our mission is to ensure that you get to enjoy the wonders of the Peak District National Park and come away with a sense of well being and a reignited sense of adventure. It is important however, to understand that we cannot remove all risks to clients, instructors or people around us. We ask clients to carefully consider whether the treasure hunts suit their needs, expectations and capabilities.  It is also essential that participants actions conform to any safety guidance and that any distress caused during or resulting from the treasure hunt is drawn to the attention of the activity leader. We do hold public liability insurance.

Participation 

When activities become predictable and absolutely safe, they cease to be as exciting.  They also cease, by definition, to be an adventure.  Adventures have an uncertain outcome and will carry risks. Going into mountainous/hilly areas is hazardous, and when adventurous activities are added, the hazards are inevitably increased. This implies a potential risk of injury or, in extreme circumstances, loss of life. Anyone considering taking part in a treasure hunt needs to consider this very seriously and to both take responsibility for their participation and acknowledge and accept these risks.

 

The British Mountaineering Council acts on behalf of walkers, climbers and mountaineers in the UK and offers the following participation statement that we ask you to agree to:

"The BMC recognises that climbing, hill walking and mountaineering are activities with a danger of personal injury or death. Participants in these activities should be aware of and accept these risks and be responsible for their own actions and involvement."

 

Cancellation By Client

Once notified by letter or e-mail of the cancellation, peaksGO will use its best endeavours to re-sell the time slot.

In the event that the time slot is resold prior to the commencement of the activity, the client will receive a full refund less deposit.

 

Cancellation By peaksGO

Whilst every attempt is made to ensure that the treasure hunt runs, peaksGO will notify the client of cancellation as soon as practicable where it believes on reasonable grounds that cancellation is necessary due to dangerous and/or unsuitable conditions for a treasure hunt.

In the event of a cancellation clients will be offered a choice of the following options:-

  • 50% refund

  • Alternative date

 

The consumption of alcohol or drugs will not be tolerated. We reserve the right to cancel the activity or remove individuals from taking part if we believe they are under the influence of alcohol or drugs and may put themselves, their party or the general public at risk. Refunds will not be issued.

Insurance & Loss

Our courses/activities do not include any personal accident, cancellation, or personal injury insurance. We recommend that you take out your own policy with a sports leisure company. We will accept no responsibility whatsoever in respect of loss or damage to personal property.

Privacy Policy

Here at peaksGO we take the privacy and security of visitors to our websites very seriously and would therefore like to stress that we do not gather, save, collect or use any personal information of visitors to our websites other than to process orders and sometimes for analytical purposes in helping us to improve your visit experience.

peaksGO do not disclose buyers' information to third parties unless required to do so by law or other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

peaksGO do hold a mailing list of email addresses in order to advise customers of any promotions, new products or product recalls and will occasionally send out emails. If you wish to unsubscribe at any time you can do by emailing Our Customer Services Dept
with "Unsubscribe" in the title or by using our Contact Us Page

Please be assured that under no circumstances do peaksGO pass on or sell any mailing lists to third parties. This peaksGO privacy policy was last updated March 2018.

support@peaksGo.com
Cromford Mills - Matlock - Derbyshire